Privacy Policy

At Casino at West Edmonton Mall Casino, we are committed to protecting the personal data that you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or account.

Data Collection

We may collect information from you directly through forms on our website, in-person at our casino, or through other means of communication. This includes:

Contact details: name, email address, phone number
Account registration: username, password
Gaming and betting history: game results, stakes, wins/losses
Loyalty program data: rewards earned, tier status

Data Usage

We use the collected personal data for the following purposes:

To manage your account: verification, authentication, and maintenance
To provide gaming services: processing bets, managing winnings/losses
To offer promotions and bonuses: targeted advertising, special offers
For loyalty program administration: tracking points, tier upgrades

Data Sharing

We may share your personal data with:

Affiliated companies for operational purposes
Service providers to facilitate gaming and account management
Regulatory bodies as required by law

Data Security

To safeguard your data, we have implemented robust security measures:

Encryption technologies (HTTPS)
Secure servers for storing sensitive information
Regular software updates and vulnerability patches
Access controls to limit authorized personnel access

Your Rights

As a data subject, you have the right to:

Request access to your personal data: review, correct or update as necessary
Exercise control over data processing: restrict or object to certain activities
Erase collected data in certain circumstances (right to be forgotten)

We will not retain your personal data for longer than is necessary for our legitimate purposes.

Cookies and Analytics

Our website uses cookies and analytics tools to improve user experience:

Cookies are used for session management, preferences storage, and advertising targeting
Analytics tools help us understand visitor behavior and optimize services

Please be aware that if you refuse or delete cookies, some functionality may not work as intended.